Discounted and Free Shipping Availability
Advertised free or discounted shipping rates are applicable only where 3 day ground shipping is available (currently excludes Oregon, Washington, Alaska, and Hawaii).
Deadlines and Timing
There is 2:00 PM (CST) deadline for orders to be placed and ship that day.
We ship orders to most Texas addresses Monday-Thursday if they are in a next day delivery area. Orders to far west Texas and other states are shipped Monday-Wednesday to avoid the delay of sitting in a warehouse on Sundays. You will receive an email with a tracking number when your order is shipped.
All meat shipped with 1-2 day options should arrive frozen. Shipments that are 3 days should arrive partially thawed or at refrigerator temperature. Once you receive your beef, place in refrigerator or freezer immediately upon arrival. Even if your beef is partially thawed, you can place it back in the freezer - it will not affect the quality of your beef.
Shipping to Multiple Addresses
If you would like to ship to multiple addresses in a single order, we offer the ability to do so via the Shipping items to multiple locations? link on the cart page.
All shipping costs and available shipping discounts are calculated and assigned on a per address basis. On single orders shipping to multiple recipients, each shipping address will need to meet the minimum amount to qualify for discounts.
Shipping is available in the 48 Contiguous United States (AKA the Lower 48). If you're located in Alaska or Hawaii and would like to place an order, feel free to contact us at firstname.lastname@example.org and we can see about a custom rate for your order.
Due to import/export restrictions, we are unable to ship our products outside the United States.
Returns / Refunds
Please view our Refund policy here.
All displayed and/or advertised shipping rates are subject to change without notice. Unless specifically stated, advertised shipping rates are specific to the continental United States - not Alaska, Hawaii, or U.S. territories and islands.